Data center connectivity issues

Connection Outage Notification

Our data center team is currently aware of, and investigating a known connection outage. Customers may see intermittent connection issues or no connectivity during this time. More updates to follow as they become available.

4/9/2026 5PM EST
Next Update: Connection Outage Notification
Teams are actively engaged in mitigation and recovery efforts at this time. Customers may likely still see possible connectivity and degraded performance issues. More updates to come as they become available. Thank you, kindly.

4/9/26 11PM EST
Emergency Maintenance Notification
Summit Engineering teams will be engaging in scheduled maintenance on Saturday, March 11 at 1:30pm MT, with an expected window of 8-10 hours. Customers may experience intermittent connection behaviors during the maintenance window. Engineering teams will be monitoring the system and performing high-level recovery and restoration efforts. Thank you kindly for your continued patience.
Published: 4/9/2026 at 10:14 AM
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